Introduction
For CIOs and CTOs navigating the complex landscape of enterprise technology, the promise of AI can feel both exciting and daunting. At Leena AI, we understand this journey because we’ve been on one ourselves – a journey fueled by friendship, learning, and an unwavering commitment to solving real-world enterprise challenges.
From IIT Dorm to Y Combinator: The Genesis
Our story began in the dorm rooms of IIT Delhi, where three friends, bonded by a shared vision, chose a path less traveled. Instead of traditional job offers in 2015, we embarked on an entrepreneurial adventure. Our first venture, ChatterOn, a horizontal chatbot platform, quickly scaled to over 30,000 chatbots. The crucial lesson, however, wasn’t in the numbers, but in the feedback: only 20 paying customers, 16 of whom were using our platform for internal IT, HR, and finance chatbots. This “rookie mistake” of being everything to everyone became our guiding light.
This deep dive revealed a universal truth for growing enterprises: finding the right information and getting tasks done across disparate systems, applications, and departments is a massive time sink. It was late 2017, and the vision for Leena AI was born – to build a Jarvis or Siri for the enterprise.
Our dedication led us to Y Combinator in 2018, marking our first foray into the US and a pivotal moment in our growth. A $2 million seed round followed swiftly in the summer of 2018.
Navigating Tailwinds: COVID, ChatGPT, and Beyond
The past few years have brought significant tailwinds that have accelerated our mission:
- COVID-19 (2020): The sudden shift to remote work for IT, HR, and finance teams highlighted the critical need for efficient, automated support. Our solution became an indispensable tool, experiencing a rapid surge in adoption.
- ChatGPT (Late 2022/Early 2023): The generative AI revolution, initially driven by Retrieval-Augmented Generation (RAG) chatbots and now by agentic AI, further validated and propelled our platform. We found ourselves perfectly positioned at the forefront of these transformative waves.
Today, Leena AI proudly serves over 500 enterprise customers globally, including industry titans like Coca-Cola, Sony, Puma, Vodafone, Nestlé, Estée Lauder, MongoDB, and Avaya.
The Leena AI Blueprint: Accelerating Your Agentic AI Journey
Our engagement model with enterprise customers is straightforward and results-oriented. Our shared vision is to fundamentally transform the back office within a 36 to 48-month journey.
We typically begin with immediate, high-impact use cases in IT, HR, and finance help desk automation. The goal is to demonstrably reduce incoming tickets by over 80% within the first 30 to 60 days. This rapid ROI is crucial for CIOs and CTOs to:
- Prove the Power of Agentic AI: Showcase tangible success to the board and key stakeholders, demonstrating that agentic AI delivers real value.
- Secure Further Investment: Armed with concrete ROI, organizations can confidently secure larger funding to deploy more AI colleagues and agents on the Leena AI platform across the enterprise.
Building a Center of Excellence for AI-Driven Transformation
Beyond these initial wins, our most successful customers establish a Center of Excellence (COE) on top of the Leena AI platform. This COE becomes the engine for continuous innovation, enabling teams to:
- Build more and more AI agents and colleagues tailored to specific internal use cases.
- Constantly deploy these agents live across various departments and functions, incrementally expanding the impact of AI.
CIOs and CTOs view Leena AI as a critical accelerator to their agentic AI journey. We empower your teams to not just adopt AI, but to truly embed it as a strategic advantage, driving efficiency, improving employee experience, and freeing up human talent for higher-value tasks.
Join us on this journey to redefine the enterprise back office.
Discover how Leena AI can be the catalyst for your organization’s intelligent transformation.
